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Why North Texas Homeowners Choose Culligan For Well Water Treatment

Our systems are second to none. The real advantage is that we make treating well water simple.

  1. We Treat Your Water, Not A Category

    There is no standard well water in North Texas, and the difference runs east to west. Researchers mapping thirty years of Texas Water Development Board records across the metroplex found the chemistry shifting from calcium-bicarbonate water in the western sediments to sodium-sulfate-chloride water in the deltaic sediments to the east. In plain terms, a well in Parker or Wise County gives up hard, iron-heavy water, while a well in Collin or Kaufman County often gives up water that is already soft but carries sodium, sulfate and fluoride instead. Same aquifer system, opposite problems, opposite equipment. We start with a test and build the treatment around your numbers, which is why we won’t quote a system over the phone.

  2. Nobody Else Is Checking Your Well

    The EPA says it plainly: the quality and safety of drinking water from private domestic wells are not regulated by the federal government under the Safe Drinking Water Act, nor by most state governments. Texas A&M’s Texas Well Owner Network puts the state version just as bluntly, noting that in Texas the government does not routinely test household well water to make sure it is safe to drink. Your driller may have run a bacteria test when the well went in. After that, the schedule is yours. The state licenses well drillers through TDLR, but that license covers construction and plugging, not water quality.

  3. Expert Installation, And We Maintain It

    Culligan has been in water treatment for more than 85 years and it’s all we do. Your local Culligan delivers, installs, and maintains the system for you, so there’s no shipping damage, no unboxing, no guessing about install location, and no third-party service line when it needs attention. Schedule an appointment, then enjoy the water.

  4. Make Your Water Work For You

    On the fence about whether you need treatment? These are the returns that pay a system off over time.

    • Over $437 a year saved on soaps, shampoos and detergents in soft water
    • Over $115 a year in gas water heater energy savings
    • Up to 50% more life out of dishwashers and washing machines
    • No more replacing fixtures and appliances that iron ruined early

Local Resources

North Texas Well Water

That’s iron, and often manganese alongside it. Both dissolve invisibly in groundwater and then oxidize the moment they hit air, which is why the stain shows up in your tub, toilet bowl, sink and laundry rather than in the glass. Iron is a signature of the Trinity outcrop, the belt running west and northwest of Fort Worth. The Texas Water Development Board’s chemical survey of these aquifers found about 9 percent of Twin Mountains samples over the 0.3 mg/L iron limit, described Paluxy and Travis Peak water in the Parker County outcrop as hard and high in iron, and noted excessive iron along the Woodbine outcrop as well. A softener alone won’t handle meaningful iron. An iron filter will.

This is where North Texas surprises people. Municipal water here is a known quantity: Dallas Water Utilities runs on surface water from the Elm Fork and six reservoirs and comes in around 150 mg/L, roughly 8 to 9 grains per gallon, which is moderately hard. Well water is a different story and it splits geographically. In the outcrop counties to the west, Texas Water Development Board records describe Trinity water as mostly hard to very hard. Downdip to the east it flips: about 83 percent of Twin Mountains water sampled there was soft, and Woodbine water was classified as soft outright, with most analyses under 60 mg/L. So your neighbor thirty miles away may need the opposite system you do. Hardness is worth knowing either way, and the only way to know your own number is to test for it.

Because soft is not the same as clean. Downdip North Texas groundwater trades its calcium and magnesium for sodium through natural ion exchange in the aquifer, which leaves it soft and salty at the same time. The peer-reviewed survey of Trinity and Woodbine wells under the metroplex found more than 70 percent of observations above the secondary standard for total dissolved solids, and flagged sulfate, chloride and fluoride as the recurring problems in the Woodbine. A softener will not help you here, because there is little hardness left to remove. Reverse osmosis at the kitchen tap is the answer for water you drink and cook with.

Culligan of Dallas serves the Dallas-Fort Worth metroplex and the surrounding North Texas counties, including Allen, Arlington, Cedar Hill, Denton, DeSoto, Euless, Fort Worth, Flower Mound, Frisco, Garland, Grand Prairie, Grapevine, Irving, Lewisville, Mansfield, McKinney, Mesquite, North Richland Hills, Plano, Rowlett and Wylie, along with the well country of Parker, Wise, Hood, Johnson, Collin, Ellis and Kaufman Counties. If your property is outside these areas, call us anyway. We may still travel there to provide water treatment service.

TREATMENT OPTIONS

Three Problems, Three Fixes For Your
North Texas Well

Iron & Sulfur Filtration

Stops the rust staining in your tubs and laundry and clears the rotten egg smell out of your hot water.
Culligan Aquasential Water Softener

Water Softening

For the outcrop wells west of the metroplex, where calcium and magnesium scale your heater and spot your dishes.
Culligan Reverse Osmosis Filtration

Drinking Water Systems

Reverse osmosis at the kitchen sink, and the right answer for the salty, high-solids wells east of the metroplex.

The Proof

Why Do North Texas Homeowners TRUST Our
Well Water Treatment Systems?

“It’s a relief to know that my home and garden are both receiving such high quality water.

The tech had done such a wonderful job explaining this whole water filtration process and installation procedure that I just knew that was the whole house water filter for me.

– Christiane K., Red Oak
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“Great service from our initial consultation to installation.

I felt completely educated about the process and water in general. We love our new filtration system and the fact that we were able to install a black faucet that pairs with our current kitchen hardware.

– Taisia F., DFW Area
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“Products and workmanship are first rate.

I started with a Culligan water softener in Oklahoma in 1974. Installed my first reverse osmosis system in Texas in 1993 and have been with Culligan since. I’m obviously very pleased.

– Jay H., Lewisville
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Rust Stains? Salty Taste? Scale?

Find Out What’s Really
In Your North Texas Well Water!

• Fast on-site results, no mailing
• We test iron, manganese, hardness, dissolved solids and pH
• Flexible sample pickup options

Schedule My Test Today!

Frequently Asked Well Water Treatment Questions

We Have Answers

A softener removes hardness, which is calcium and magnesium, and it can handle a limited amount of iron and manganese along the way. If iron is your main problem, and on a Trinity outcrop well it often is, you want a dedicated iron filter. A test tells us which situation you’re in.

In North Texas that answer depends on where your well is more than on anything else. Outcrop wells west of the metroplex usually need both softening and iron filtration. Downdip wells to the east are often already soft and need reverse osmosis for drinking water instead. We will not guess at it, and you shouldn’t buy equipment from anyone who does.

Not from a softener. A properly functioning water softener will never make your water taste salty, because the amount of sodium it adds is far too little to taste. If your well water already tastes salty before any treatment, that is the aquifer talking, not a softener, and it points to dissolved solids rather than hardness.

Through ion exchange. As it removes the calcium and magnesium that make water hard, it replaces those ions one for one with sodium. The amount added is proportional to how hard your water is, and in most cases it isn’t a significant contributor to the sodium in your diet.

Yes. Once a softener is installed it begins removing the scale that hard water built up. It takes a long time to clear, but it will clear.

Other than salt or potassium chloride, no. A softener reduces the cleaning supplies and detergents going down your drain, which makes it a net positive environmentally.

Modern softeners recharge based on how much water you use and how hard it is. Most of our customers add salt once or twice a year.

Not on its own. Soft and clean are different things. Downdip North Texas groundwater swaps calcium for sodium inside the aquifer, so it arrives soft but carrying sodium, sulfate and chloride. The survey of Trinity and Woodbine wells under the metroplex found more than 70 percent of observations above the secondary standard for total dissolved solids. Soft water with high dissolved solids still tastes flat or briny and still needs treating, just not with a softener.

Worth testing for on a Trinity well. When the Texas Water Development Board surveyed the chemical quality of these aquifers it counted more than 230 analyses in the Twin Mountains formation above what was then the state’s acceptable fluoride level, and the Woodbine has shown a higher share of fluoride exceedances than the Trinity across every decade on record. Fluoride has no taste or smell at these levels, so a lab result is the only way to see it, and reverse osmosis reduces it.

Probably not here, and we would rather tell you that than sell you something. Texas does have aquifers with naturally elevated radium and gross alpha, and statewide the Texas Water Development Board found about 11 percent of sampled wells over the gross alpha limit. But the aquifers that drive that number are the Hickory, Ogallala, Dockum, Gulf Coast and Edwards-Trinity Plateau, none of which is the Trinity or Woodbine under North Texas. If you want certainty for your own well, a radionuclide panel is a separate test worth running once.

Iron, manganese, sulfur and hardness are aesthetic and nuisance problems at the levels we usually find. Safety questions are separate. Of the private wells Texas A&M’s Well Owner Network has screened statewide, 15 to 20 percent tested positive for coliform bacteria, 3 to 5 percent for E. coli, and 5 to 8 percent were above the nitrate standard. Texas A&M also notes E. coli detections climb during drought, when there isn’t enough movement in the aquifer to flush bacteria through. Start with a water test and we’ll tell you honestly which category your results fall into.

Texas A&M recommends testing for bacteria every year, with the rest of the chemistry as needed. Their standard screening panel is coliform bacteria, E. coli, nitrate, salinity and dissolved solids, pH, and arsenic where location warrants it. Nobody will send you a reminder, which is the whole problem.

Most residential systems install in a few hours in a single visit. We deliver the equipment, install it, and set it up, so there’s nothing for you to unbox or assemble.

As soon as the well is drilled and tested. Roughing in space and plumbing for treatment during construction costs far less than retrofitting it into a finished home.

Every recommendation we make starts with knowing what is in your water. The test is free, it happens at your house, and it takes about half an hour. You’ll get your numbers explained in plain language and an honest answer about whether you need treatment at all.