Signs Your Water Softener Needs Repair
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Hard Water Spots Are Back
If your dishes are coming out of the dishwasher with cloudy residue or your faucets are showing white buildup, it could mean your softener isn’t working properly. This is often the first and most obvious sign that the system needs service or repair.
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Your Skin And Hair Feel Dry
Hard water can strip natural oils from your skin and hair. If you’ve recently noticed increased dryness after showers—even though you have a softener—it may not be cycling correctly or using salt as it should.
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You Notice A Change In Taste Or Smell
Water that tastes metallic, salty, or has a chlorine-like odor may indicate a malfunctioning resin bed or bypass valve. A sudden shift in taste or smell is a strong indicator that the system needs attention.
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Your System Isn’t Using Salt Or Is Leaking
If your salt levels remain unchanged or you find standing water around your softener, something’s not right. Leaks, clogs, or regeneration failures are common repair issues that should be addressed quickly to prevent further damage.
What Is Included In Our Repair Service?
What Systems Do We Service?
Culligan services most makes and models, including our HE Water Softener and Salt-Free Water Conditioners. We service your softener even if they are not our own. This includes Fleck, Pelican, Aquasana, Kinetico, EcoWater, RainSoft, Whirlpool, GE, and most others.
Related Content
Learn More About Water Softener Repair and Maintenance
FAQ About Culligan Water Softener Installation
We Have Answers
How do I know if my water softener needs to be repaired or replaced?
If your system is under 10 years old and the issue is minor—like a valve problem or salt bridging—repair is often the best option. However, if it’s over 10 years old and breaking down frequently, replacement may be more cost-effective. We’ll help you evaluate your options.
Do you service water softeners that aren’t Culligan brand?
Yes! While we specialize in Culligan systems, our experienced technicians can diagnose and repair most major water softener brands, including Fleck, GE, Whirlpool, and more.
How much does water softener repair typically cost?
The cost depends on the nature of the repair. Simple fixes like unclogging a line or replacing a valve are relatively inexpensive, while major component replacements cost more. We’ll always provide a quote before beginning any work.
Can I repair my water softener myself?
While some basic maintenance (like breaking up a salt bridge) can be done at home, most repairs require specialized tools and knowledge. Incorrect repairs can lead to bigger problems, so we recommend calling our trained technicians.
How quickly can I get a technician out to my home?
In many cases, we offer same-day or next-day repair appointments in the Dallas area. Contact us early in the day for the fastest availability.
Do you offer any kind of warranty on repairs?
Yes. All repairs completed by Culligan of Dallas are backed by a workmanship guarantee. Specific parts may also carry manufacturer warranties depending on the repair.
*World’s Most Efficient Water Softener based on HE Softener when configured with proportional up flow brining with Aqua-Sensor®
**Water Quality Research Foundation/Scientific Services S/O Inc.
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